STUDIO M:
Booking & Policy Information

Melanie only offers private sessions which includes all of the Pilates apparatus and the Gyrotonic equipment. She designs every session around each particular client’s goals and specific needs, keeping their abilities and health concerns in mind, with complete focus, attention to form and detail, with hands on assistance; always honoring and teaching the Classical Pilates and Gyrotonic methodology in their most authentic forms. Her small group classes include Classical Pilates Mat and Gyrokinesis.

POLICIES:

All private sessions are 55 minutes.

If you are new to the studio, Melanie offers a COMPLIMENTARY CONSULTATION.
This does not include a workout.

PRIVATE LESSONS begin with an evaluation / introductory session,
and require an ongoing commitment of at least one session per week.

STUDIO clients are booked only with a monthly commitment.

VIRTUAL clients can book single sessions, monthly or 10 session packages.

IN HOME clients are booked only with a monthly commitment.

GROUP CLASSES are offered with schedule availability. Classes require a 3 student minimum.

SESSIONS, CLASSES, WORKSHOPS and TEACHER TRAININGS are prepaid, scheduled in advance
and are subject to our 24 hour cancellation policy to avoid losing your session or class.

There are no refunds, transfers or extensions for sessions and classes not used.

APPOINTMENTS:

Private Session Hours: Monday - Friday 7:30am - 5pm. Saturday 9am - 1pm
Appointments are booked through the studio via phone, email or text.

OFFICE HOURS:

The studio office hours are: Monday - Friday 9am - 3pm.
All phone, email and text messages will only be answered during these hours.

PAYMENTS:

Studio and in home sessions are billed and prepaid on the 25th of the month. Virtual sessions are billed and prepaid on or before the last session in the series. Payment is accepted via Venmo, Zelle or credit card. All sales final.
No refunds, transfers or extensions. No exceptions.

CANCELLATIONS & RESCHEDULES:

All sessions must be cancelled 24 hours PRIOR to the scheduled appointment time to avoid losing your session. All reschedules must be made during the month booked for all studio and in home sessions, and within the 10 week series booked for all virtual sessions.
If the studio cancels a group class you will receive email notice and the class fee credited.

STUDIO ETIQUETTE:

  • Please respect the quiet, focused and professional atmosphere of STUDIO M.

  • Be focused and mindful of your session and your teacher; aware and respectful of other clients and trainers
    in the studio and keep conversations and noise levels to a minimum.

  • Please be on time. If you are running late, please text the studio.

  • Please silence your cell phones and watches.

  • CLEAN GRIP SOCKS are required for studio sessions.

  • No gum chewing, perfumes, lotions or clothing (zippers, buttons) that can damage equipment.

  • Please bring a towel for your convenience.

  • Please bring your water in a closed container.

  • All belongings are to be left in the cubbies so not to block the floor space and walkways.